The St. Louis Rapid Response Hotline is a community resource started by a network of immigrant service providers, attorneys, and organizers to provide St. Louis area residents with support regarding immigration cases. 

The Hotline helps St. Louis area residents with matters such as: 

• Locating a friend or family member in ICE detention 

• Sending funds to or starting a line of communication with a friend or family member in ICE detention 

• Supporting St. Louis residents in the case that ICE is at their home, place of work, etc. 

The Hotline is currently operational daily from 7am to 7pm, providing services primarily in English and Spanish. Over upcoming weeks, the MAAY Foundation and Ashrei Foundation are partnering to build capacity to provide services in Vietnamese, Tagalog, Mandarin, and other Asian languages. Additional information is available online: ashreifoundation.org/immigrationjustice. 

Volunteer expectations: 

• Conversational proficiency in Vietnamese, Tagalog, Mandarin, or another Asian language 

• Complete a one-time 60 minute training followed by a 30-minute onboarding session

• Trainings can be be conducted virtually or in-person at the WashU campus 

• Dedicate at least 4 hours/week to help staff the Rapid Response Hotline (being either on call/as needed or on duty) 

• Availability to provide callbacks for people seeking in-language support outside your allotted volunteer time 

• Assist in translating call scripts 

• Access to a laptop, desktop, tablet and/or mobile device with adequate audio/microphone capacities that can be used to access a shared account in the Nextiva app, as well as regular use of Signal (secure messaging app) and shared Google files

Interested in volunteering? Sign up here: bit.ly/STLRRVOLS

Questions? Email sonalchuriwal@maayfoundation.com.